Call Us

850.432.9939

Lost or Stolen Card

If your card has been lost or stolen, take immediate action to protect your account. Let us know by calling us at 850.432.9939. If we're closed, please reach out or manage your card in one of the following ways:

SHAZAM ® Debit Mastercard

800.383.8000

Visa ® Credit Card

800.754.4128

Mobile App Debit & Credit Card Controls

You can now control the debit cards on your account from our free mobile app. Just sign into your account, click More, then Manage Cards and select the card that you would like to control. You can view recent transactions, temporarily turn off that card, or report it lost or stolen.

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